Your Privacy Matters to Us

Throttle Trails respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform and services.

1. Information We Collect

We collect various types of information when you use our website and services:

• Personal Information: Your name, email address, phone number, billing address, and payment information when you create an account or make a booking.
• Usage Data: We collect data about your interactions with our website, such as IP address, browser type, visited pages, time of visit, and other statistics through cookies and similar technologies.
• Payment Information: When making a booking, we collect payment details via a third-party payment processor. We do not store your payment information but may collect information required for billing or transaction verification.
• Marketing and Communication: We collect information when you subscribe to our newsletter, surveys, or other marketing communication.

2. How We Use Your Information

We use the collected information for various purposes, including:

• Processing bookings: To process your bookings and provide the services you request.
• Communication: To inform you about your bookings, updates, and other relevant matters related to your trip.
• Improving our services: To improve your experience on our website and tailor our services to your preferences.
• Marketing: To send you relevant offers and promotions if you have opted in.
• Legal compliance and security: To comply with legal obligations and to ensure the security of our website.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. Cookies are small files stored on your device to track your preferences and behaviors. You can disable cookies via your browser settings, but this may affect the functionality of our website.

4. Sharing Your Data

We may share your personal data with third parties in the following cases:

• Tour Operators and Partners: We share your data with tour operators and other partners who provide the tours or services you have booked.
• Payment Processors: We use external payment processors to handle payments. These processors may have access to your data but use it only for payment processing.
• Service Providers: We may share data with third-party service providers for website hosting, marketing, and customer support.
• Legal Requirements: We may disclose your data to comply with legal obligations, protect our rights, or for fraud prevention.

5. How We Protect Your Data

We take appropriate security measures to protect your personal data from unauthorized access, loss, or alteration. These measures include encryption, firewalls, and secure servers. However, no method of internet transmission is 100% secure, and we cannot guarantee that your data will always be fully secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access: You can request access to the personal data we hold about you.
• Right to rectification: You can request correction of inaccurate or incomplete data we hold about you.
• Right to deletion: You can request that we delete your data, unless required by law to retain it.
• Right to object: You can object to the processing of your data for marketing purposes.
• Right to data portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.

7. Data Retention

We store your personal data for as long as necessary to provide our services or as required by law. Once your data is no longer required, we will delete or anonymize it.

8. Third-Party Websites

Our website may contain links to other websites that are not operated by us. We are not responsible for the content or privacy practices of these external websites and encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. When we make updates, we will post the revised version on this page with the date of the last update.

Last Updated: 16-02-2025

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we process your data, please contact us at:

Throttle Trails
Email: info@throttletrails.com